Within 14 days of receipt
of product.
If you decide a product is not what you wanted, please return
it within 14 days of purchase in an unused condition, packaging
intact and seals or cellophane wrap if any, unbroken.
Please quote your Customer ID & Order ID and we will refund the cost
of the goods returned. Postage charges, both for the original order and
the return of the goods, will not be refunded and the goods are your
responsibility until received by us. For returning expensive items
we recommend that you use registered post.
Faulty product.
If you find a product is faulty within it's warranty period please return
it, include your name, address and post code,
after our inspection of the returned product and depending to
the condition we will either replace or have it repaired and return
it to you at no charge.
If after inspection the product is not faulty we will advise you
and a charge for the return postage will be charged.
Vouchers.
If a product is returned and a refund is
given, all vouchers that may have been given with the product
will be deducted from the purchase price of the product. In
cases where the vouchers have not been redeemed, then the full
purchase price will be refunded. |
